The first thing you want to do is download the firmware. To download the firmware, go to the Canon site which is https://www.usa.canon.com/internet/portal/us/home At the top right corner, click on the magnifying glass to search and type “Canon 7D Mark II”.
Once the page has loaded, scroll down until you find “EOS 7D Mark II” and click on it. Once it opens, scroll down until you see “Software” in a bright red box. Right next to Software, click on the box that says “Firmware”. Next, you want to select what type of computer you have and click the box that says “I agree to the terms…” and download it.
It downloads as a zip file. Right click on the file, select extract all and once it opens up, click extract again. Make sure you have a clean memory card in your computer (formatted SD card). Copy to SD card. Take the SD card out of the computer to put it into the camera, but don’t put it in yet. Make sure you read the rest of these instructions, otherwise you could really mess up your camera!
Now, you want to make sure your camera is turned OFF, and put a fully charged battery in it. If the battery is not fully charged, you could really mess this whole thing up. Next, put the memory card in and make sure it’s not on automatic. I prefer to leave my dial in manual, but any setting you prefer will work EXCEPT for automatic. But any of these will work, except automatic. After the card is in, then turn on the camera.
Now, hit menu, and check your firmware version. Use your multi-selector and your dial on your camera to move around. The current firmware is under the wrench (the fourth option). Once you select firmware version, click “set” on your camera. Once it is opened, click set again on the camera. Once it is open, it will tell you the current firmware you have and below it, click OK.
After it is done loading, it will ask you to select the new firmware version, select the one that’s on the card and hit “set”. Now scroll over to OK and hit set once it asks you to “Update Firmware?”. At this point, your screen should say that it is updating now. This part may take a little while but make sure you are patient and do not touch your camera during the update.
Once the firmware update is complete, just check your menu button again and check to make sure that you are on the latest version of the firmware.
Photographer, instructor and speaker.
Peggy Farren is an award winning, professional photographer, author, instructor and speaker. She’s been interviewed and featured on TV and in many national and local publications.