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"Think about your camera. Don't put it in harm's way."
Southern Photo Technical Service
Isaac has personally been working closely with cameras for 38 years.
He moved to Florida and revived Southern Photo Technical Service in 2002.
About Your Camera
- Where to buy? A legitimate retailer (B&H Photo, Hunt’s Photo)
NOT Ebay or Amazon - these products MAY be “gray market” **an unwarranted product made outside of the U.S. that may be being sold without the authority of the manufacturer **
- If buying from Amazon, check who is selling the product. If Amazon or a reputable company is listed as the seller, you’re probably OK. Your best option is to try to get it through a known retailer - then you have a person to answer your questions!
After a purchase
Open the box and locate the U.S.A. Warranty card - printed on the card should be: U.S.A. Warranted Product
-If NOT, pack it up and send it back - certified service centers will NOT repair your camera!
- Proof of purchase is needed for any warranted repair
- it is the job of the consumer to provide proof
*Tip* - after purchase, locate the warranty card. Make a photocopy of the warranty card with the receipt and place it in the original camera box to store it.
- Some companies (Sigma and Tamron) require a verified U.S.A. serial number before they will sell the parts to repair the camera
Things not covered under warranty: impact, sand, or water damage, or any damage due to tampering.
Main Reasons for Repairs
Impact Damage - Use a camera strap to secure your camera to you.
Liquid Damage - Use common sense when putting your camera down. Don’t place it on a countertop or table near where food and beverages are being served.
Sand Damage - Sand can get inside the camera and lenses (zoom mechanisms, focus gear systems) to scratch, create malfunctions, and cause damage.
- Do NOT use canned/compressed air or a synthetic bristled brush to try to clean sand or dirt from your camera! You will be forcing debris deeper into the mechanisms and may be introducing liquid from the propellant as well.
Tips for Camera Care and Maintenance
- Protect it from excessive windblown sand or dust.
- 1-2 gallon ziplock freezer bag **keep one in your gear bag**
- place camera in bag and seal before placing in camera gear bag to head out.
- before heading home, replace camera into ziplock.
- upon arrival, remove everything from and vacuum the gear bag with a crevice tool.
- 1” NATURAL BRISTLE paintbrush to brush off dust and grit from camera gear - will not scratch or harm camera.
- Rocket (puffer) without brush to lightly puff dust from exterior.
- Microfiber cloth to clean glass, polish LCD screens and body of camera.
- NEVER use oils or liquids on your camera!! - No lens pens!
Spots on your pictures?
- It’s not your lens, you have dust on your sensor - dust inside the lens is out of optical focus and will not show on images.
- In digital SLR - sensor has low-pass filter, made of fragile, coated glass.
- When light tries to pass through the filter it is blocked by the dust particle, creating a black or gray shadow spot (or a squiggly line if lint).
How often should sensors be cleaned?
- professional photographers usually have sensors cleaned 2-3 times per year.
- older cameras may need sensors cleaned more frequently.
- all moving parts create small particles of dust or metal “shrapnel” (brassing) that get stuck inside and create problems.
Do NOT attempt to clean this yourself!! So many kits and gadgets for this, but if what you think is dust gets dragged across the sensor and is actually a grain of sand or flake of metal you will destroy your camera!
Sensors are the most expensive part of the camera.
Nikon D5 total cost of camera $6500
Sensor replacement cost $2000
SEND your camera to a certified repair shop and save your equipment.
Southern Photo Technical Service
Florida’s ONLY certified, factory authorized service center for ALL brands of photo equipment.
Dealing with everything photographic: old 35mm, digital, point-and-shoot, flashes, video cameras, iPhones and iPads
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Peggy Farren is an award winning, professional photographer, instructor, writer and speaker.
With over 17 years as a full-time professional photographer, Peggy offers photography training through her training center, “Understand Photography”.
This free report will help you choose the right cameras, lenses and accessories for your travels. You'll need different equipment depending on where you are going, your finances, and the weight of the gear. We'll show you how to determine the best equipment for your needs. Also included is a comprehensive list on what you'll need, some things you may not have heard before but you'll be so glad we let you know!
Many you've never heard before!